News and Research

April 14, 2017

April 14, 2017

Are all frequent-flier programs the same? We asked a rewards expert
Dallas Morning News
For decades, airline frequent-flier programs were based on a simple premise — the farther you flew, the more rewards you earned. But those days have largely come to an end, at least in the United States. American Airlines last year became the latest major carrier to change their frequent flier program to be based on the price of the ticket rather than the distance flown, mirroring steps taken by United, Delta and Southwest. Frequent-flier expert Jay Sorensen chronicled these changes in a recent report, comparing the different ways airlines around the world reward their most loyal customers.

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