The Best and Worst Frequent-Flier Rewards Programs for 2016
Wall Street Journal
For the third year in a row, free seats open for booking increased in the Switchfly Reward Seat Availability Survey, a comprehensive look at success at redeeming miles or points at the basic “saver” level. The survey found two seats available at the lowest mileage level on 77% of the booking queries made this year, up from 74% last year and 72% in 2014. “Overall, I think the consumer is being better served than the year before,” says Jay Sorensen, president of IdeaWorks, the consulting firm that conducted the study.
May 11, 2016
May 11, 2016
Posted in Articles about IdeaWorksCompany
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