News and Research

Airlines Are Making It Harder to Book Frequent Flier Seats
Conde Nast Traveler
In its eighth annual Reward Seat Availability Survey, Ideaworks found that “76.6 percent of reward queries provided access to a saver-style reward seat; this dropped to 72.4 percent for 2017.” In simpler terms, it was slightly easier to find a flight using frequent flier miles last year than it is this year. The survey looked at both domestic and international frequent flier programs, and found the top airline, in terms of reward seat availability, was Southwest, with reward seats available 100 percent of the time.