News and Research

May 8, 2014

May 8, 2014

Frequent flier smiles: It’s easier to redeem miles
The annual Switchfly Reward Seat Availability Survey, which gauges the frequent flier programs at 25 of the world’s largest airlines, found seats were available for frequent flier redemption on 72.4 percent of the flights checked. That’s a very slight increase compared with the prior year.  “I was surprised by this year’s results,” said Jay Sorensen, president of IdeaWorksCompany consulting firm, which surveyed 7,640 flights in March. “Typically, when you see the industry recovering from financial duress, one of the things they cut back on is giving away free seats.”

Scroll to Top