Listed below are the most recent posts to the website. Click on any item title or button to access our latest reports, press releases, and news items. Or use the menu to the right to browse news, reports, articles featuring IdeaWorksCompany research, and press releases.
To download a report, click the download button in the upper-right corner of the popup: 
Telegraph
Airlines receive £14bn from ‘extras’
The total revenue airlines received from “extras” such as baggage charges and fees for purchases made with credit cards rose by 66 per cent in the last two years, according to new research.
New York Times
Fees on Top of Fees Obscure Cost of Flying
Globally, airlines last year raised $22.1 billion in such revenue, according to the report by IdeaWorksCompany, an airline revenue consultant, and Amadeus, a worldwide reservations transaction company. That is a jump of 66 percent in just two years.
International Business Times
Airlines Reap $22.6 Billion In Ancillary Revenues
Ancillary revenue grew to $22.6 billion in 2011, a rise of 66 percent in two years. This is according to a new report commissioned by leading travel technology partner Amadeus and carried out by IdeaWorksCompany. The survey looked at ancillary revenue activity for 108 airlines around the world — 50 of which disclose ancillary revenue activity — to identify growth patterns.
Travel Agent
Travelers Face More Airline Fees and Higher Costs
Airline passengers can expect more ancillary fees and higher costs as airlines worldwide seek to expand ancillary revenues. A new study by Amadeus and IdeaWorksCompany reports that ancillary fees by airlines grew to $22.6 billion in 2011, which represents a 66 percent increase in two years. United Continental, Delta, American and Qantas are the top ancillary revenue carriers for 2011 and 2010, the report notes.
Economist
Ancillaries. €18 billion and counting.
AIRLINES earned €18.23 billion ($22.6 billion) in ancillary revenues in 2011, a 66% increase on 2009. Analysis by IdeaWorks, a consulting organisation, and Amadeus, a company that provides technology to the travel industry, of the 50 airlines that disclose ancillary earnings (three more than last year) highlights the profound importance of ancillaries to an industry that often struggles to make profits. Several carriers earned over 20% of total revenues from these add-on charges in 2011, and several earned over €30 per passenger.
CNBC
Add-On Airline Fees: Good or Bad?
I fondly remember the days when purchasing an economy class airline ticket included free checked bags, a meal and a full seat map from which to pick a seat. Today, however, many airlines are charging for those features and one report claims it’s a good thing.
The New York Times
Airlines weighing fee for oversize carry-ons
Here’s something that the big airlines really wish we wouldn’t discuss right now, with planes flying full, fares rising, fuel prices stabilizing and customers generally resigned to the air travel system:
The Wall Street Journal
Best Airlines for Redeeming Miles
Ready to redeem your frequent-flier miles and reward points for a plane ticket? You’ll probably get a seat on Southwest, but good luck with Delta, at least at the basic redemption level.
Toronto Star
Travel Notes: Airline points can buy some weird stuff
A study by Wisconsin firm IdeaWorks of 150 air miles programs has revealed the 40 weirdest things you can do with your points. Aeroplan made a nice showing, with a leather vest signed by George Clooney for 177,000 points (the value of the points go to charity). American Airlines will give you a beer tasting tour of Brussels for 14,700 points (you’re on your own for the flight, of course), and Lufthansa will give you a “sockscription” of fresh socks, three shipments of three over eight months.
National Post
Airlines get creative with frequent flyer rewards
You know frequent flyer programs have changed when one of the rewards on offer is a class for people afraid of flying.
