PhocusWire
Sales of add-ons drove an increase in revenue last year as airlines sought to recover pandemic losses. Total ancillary revenue reached $48.4 billion in 2021 – up 54.2% from 2020, but 28% lower than 2019, a new study reveals. Overall airline revenue rose 32% to $462 billion from 2020 to 2021. But 2021 still trailed 2019 revenue by about half, according to a report by CarTrawler, a B2B provider of technology solutions for the global travel industry. The 2022 CarTrawler Yearbook of Ancillary Revenue, produced by IdeaWorksCompany, analyzes data from 75 international airlines.