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5 Ways Airlines Can Prevent Being Paralyzed by the 2022 Consumer Challenge – Press Release

CarTrawler-sponsored analysis describes how the airline industry must move past being a “deer in the headlights” and accept that the business of travel has changed.  “I remain quite optimistic for the summer of 2022,” is a quote you will likely hear from dozens of airline CEOs this winter. It’s human nature to hope for the …

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Airlines Now Competing With Other Leisure Activities, Consultant Says

Milwaukee Journal Sentinel The ongoing COVID-19 pandemic means 2022 will likely be another year of upheaval in the airline business, according to a report issued by IdeaWorks, a Shorewood-based air travel consultancy.  The report was issued in late November by IdeaWorks in conjunction with Dublin, Ireland-based CarTrawler, a global provider of technology solutions for the travel …

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Covid-Era Travel Risks Are Changing: What to Consider So You Don’t Get Stranded

Wall Street Journal Sudden border closures. Quarantines. Given the new risks, the days of improvised trips for business or pleasure have become endangered in the Covid-19 era.  The new Omicron variant did more than prompt governments to quickly close borders and tighten Covid-19-related travel restrictions. It signaled that health disruptions are here to stay as …

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Six Ways the Airline Business has Changed – a Report by IdeaWorksCompany

Future Travel Experience There has been much debate for years about identifying the key feature of the air travel product. The pandemic effectively delivered an answer – it’s the destination that matters most, highlights a new ancillary-focused report by aviation and travel business consultancy IdeaWorksCompany and its sponsor, CarTrawler. The report is written by IdeaWorksCompany …

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International Travel Comeback Grounded By Pandemic Realities

Adweek When British Airways Flight BA1 left London and touched down at New York’s John F. Kennedy airport on Nov. 8, it was supposed to mark a return to normalcy for the entire travel industry after the widespread disruption caused by Covid-19.  As the world has discovered repeatedly during this pandemic, even a transatlantic flight can’t …

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American, Delta, easyJet, Emirates, and IATA Provide Examples of How to Save the Airline Industry – Press Release

Innovation can create the consistency sought by consumers and the revenue needed by airlines.  CarTrawler and IdeaWorksCompany continue the “Transformation 2021” series of reports with a second installment to guide the airline and travel industries to the light at the end of the pandemic tunnel.  Transformation 2021: Consistency and Innovation Will Save the Airline Industry …

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Consistency and Innovation Will Save the Airline Industry – Report

The airline industry has been tasked by the pandemic to restore confidence and consistency to the travel experience.  This report describes the many methods deployed by airlines to boost traffic and revenue during the recovery.  The pandemic, and the long tail of its hoped-for demise, has thrust more work into the arms of airlines.  Not …

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Survey of 25 Leading Airlines Identifies Global Use of Four Strategies to Support COVID-19 Recovery – Press Release

CarTrawler-sponsored research finds that guidance for travel restrictions and Covid-19 testing is now provided by most airlines.  Airlines are recognizing the need to expand Covid-19 care beyond physical safety measures to new areas such as providing more online information and service features. Face masks and disinfected aircraft have become standard consumer expectations. The recovery phase …

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One year in, these grounded frequent fliers want back up in the air

Washington Post “We are now going on a year where many corporations have cut business travel almost completely,” said Jay Sorensen, president of IdeaWorks, an aviation industry consulting firm. “That’s never happened before. Any time you reduce travel for that length of time, it has staying power.”  International business travel is most at risk, Sorensen said, …

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Zoom vs. handshake battle to impact business air travel’s fate

Deutsche Welle A recent study by Idea Works found that only 25% of all business air trips are undertaken to support sales and secure clients. Intra-company meetings account for 20% and those commuting to work by air for another 5%.  “This category [intra-company meetings] will be a strong candidate for cost savings and in-person activity will …

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