COVID-19

The Journey Ahead: How the Pandemic and Technology Will Change Airline Business Travel – Report

Business travel is likely to stay depressed as the airline industry begins its recovery from the pandemic. That’s the conclusion of a new report based upon a first-ever approach of assessing business travel by trip purpose, rather than industry category. The Journey Ahead: How the Pandemic and Technology Will Change Airline Business Travel is sponsored […]

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Ancillary Revenue Provides Rare Good News for Airline Industry – Press Release

Sales from non-ticket sources in 2019 jumped 20% for the top 10 airlines, while 2020 results show a la carte rates are holding.  The 2020 edition of the CarTrawler Yearbook of Ancillary Revenue by IdeaWorksCompany is the largest ever, with 81 airlines disclosing results. By every measure, 2019 was a year of overwhelmingly good ancillary

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Loyalty programs still the biggest ancillary earner for most airlines

PhocusWire The latest airline ancillary revenue study reveals that 76 carriers made almost $52.7 billion in extra revenue last year.  The CarTrawler Ancillary Revenue Yearbook, compiled by IdeaWorksCompany, highlights the top airlines according to total ancillary revenue and ancillary earnings as a percentage of total revenue. American Airlines took the top slot at $7.2 billion, followed by

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COVID-19 Survey of 25 Leading Airlines Identifies Global Use of Ten Strategies to Increase Traveler Confidence – Press Release

CarTrawler-sponsored research determines face masks required by almost all airlines, with widespread adoption of electrostatic disinfection, temperature checks, and distribution of hand sanitizer.  The world’s leading airlines are actively engaged in the process of boosting traveler confidence during the pandemic. The table (also available as a graphic) in this release displays the results of a

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Flight Plan 2020: Building Airline Revenue in the Recovery – Report

CarTrawler-sponsored report encourages airlines to innovate and offers a 7-point checklist for building revenue during the pandemic and period of recovery. The essential elements of baggage policies and change fees had simple beginnings, but over time the quest for more revenue has created a structure poorly equipped for the COVID-19 era. In addition, the pandemic

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COVID-19 Has Made Baggage and Change Policies Obsolete; Allegiant, Ryanair, and Southwest Represent Alternatives – Press Release

Travel is returning and airlines have an opportunity to improve the experience for consumers and bring more critical revenue to their bottom lines. The essential elements of baggage policies and change fees had simple beginnings, but over time the quest for more revenue has created a structure poorly equipped for the COVID-19 era. In addition,

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Covid-19: IdeaWorks draws on airlines’ best practices to spur travel recovery

TR Business Travel IdeaWorks Company has released a complimentary 17-page report designed to encourage confidence in travel as a result of the current climate.  Sponsored by CarTrawler, the ‘Flight Plan 2020: Creating Traveler Confidence in the time of COVID’ report identifies 10 ways that airlines are assisting the recovery, with specific examples from the likes of

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Flight Plan 2020: Creating Traveler Confidence in the Time of COVID – Report

This CarTrawler-sponsored report offers recovery advice for the travel industry with examples from Emirates, Etihad, Hilton, Korean Air, United, and Xiamen Airlines.  This report is written to help those working at airlines and in the travel industry sort through the issue of traveler confidence and how it can be restored. Individual airlines, hotels, vacation rentals,

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10 Ways Airlines Encourage Travelers to Return by Creating Confidence in the Time of COVID – Press Release

Flight Plan 2020:  Creating Traveler Confidence in the Time of COVID was released today as a free 17-page report sponsored by CarTrawler and offers recovery advice for the travel industry with examples from Emirates, Etihad, Hilton, Korean Air, United, and Xiamen Airlines. The report is written to help those working at airlines and in the

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“Change Fees Will Become Even More Unpopular” is One of 8 Ways Travel Will Be Different a Few Months from Now – Press Release

The pandemic will affect the airline business for years to come, but travel will return because it is an essential element of being human. There are no “opportunities” during this time of trial but we can learn from past economic challenges and global events that have tested the travel industry. This report anticipates the changes

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