Government Regulations

Free hand luggage for everyone – but who’s going to pay for it?

Articles about IdeaWorksCompany / By

Handelsblatt Jay Sorensen, CEO of IdeaworksCompany, raises another point: “Low-cost carriers set the price floor. If they raise their prices, traditional airlines will be pleased and raise their prices as well.” The EU Parliament’s consumer-friendly initiative could therefore lead to higher prices for all passengers, which could also reduce demand for air travel. Increased hand […]

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Will Europe’s planned luggage rules kill the budget airline business model?

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Financial Times Jay Sorensen, an expert on airline charges who runs the IdeaWorks consultancy, warned that such a move would “mess with the income mechanics of a low-cost carrier” resulting in higher fares. He estimates European-based airlines collected $16bn in bag fees last year, with around 60 per cent going to low-cost carriers. While bag

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Not Everyone is Cheap, Honor Your Customers, and 8 Other Ideas for Travel Executives

Press Releases / By

In one sense, the travel industry is built to serve its investors by delivering profits.  A more balanced approach would have airlines, hotels, car rental firms and more seeking to well serve investors, employees, and customers.  The industry has been inconsistent – but it need not be. “This report is offered to those working in

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Fly High, Land Right: Ten Life Lessons for Success in Business

News & Research, Reports / By

In one sense, the travel industry is built to serve its investors by delivering profits.  A more balanced approach would have airlines, hotels, car rental firms and more seeking to well serve investors, employees, and customers.  The industry has been inconsistent – but it need not be. “This report is offered to those working in

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Covid-Era Travel Risks Are Changing: What to Consider So You Don’t Get Stranded

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Wall Street Journal Sudden border closures. Quarantines. Given the new risks, the days of improvised trips for business or pleasure have become endangered in the Covid-19 era.  The new Omicron variant did more than prompt governments to quickly close borders and tighten Covid-19-related travel restrictions. It signaled that health disruptions are here to stay as

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International Travel Comeback Grounded By Pandemic Realities

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Adweek When British Airways Flight BA1 left London and touched down at New York’s John F. Kennedy airport on Nov. 8, it was supposed to mark a return to normalcy for the entire travel industry after the widespread disruption caused by Covid-19.  As the world has discovered repeatedly during this pandemic, even a transatlantic flight can’t

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Consumer Groups Pressure White House Over Family Seating on Planes

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Travel Pulse Consumer advocates are pressuring the Biden Administration to have the Department of Transportation revisit its decision on how families are split up while traveling on airplanes. Meanwhile, consumer advocates aren’t the only ones who say airlines need to do more to put families at ease. A study released in June by the firm

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Transformation 2021: How Airlines and Travelers Will Adapt as the Pandemic Recedes – Report

Reports / By

Covid-19 testing and health passports will help boost traveler confidence, but a well-vaccinated world is the most certain way to restore air travel.  The IdeaWorksCompany 17-page analysis evaluates how airlines are affected by vaccines, Covid-19 testing, and health passports and how consumer perception of everyday threats likely plays a large role in the return of travel. 

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Consumers Will Return to the Skies in Large Numbers When the Reward of Travel is Greater Than the Risk & Hassle – Press Release

News & Research, Press Releases / By

CarTrawler and IdeaWorksCompany introduce the “Transformation 2021” series of reports as a yearlong effort to guide the airline and travel industries to the light at the end of the pandemic tunnel. Transformation 2021: How Airlines and Travelers Will Adapt as the Pandemic Recedes is sponsored by global travel tech provider CarTrawler and was released today.

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Flight Plan 2020: Creating Traveler Confidence in the Time of COVID – Report

News & Research, Reports / By

This CarTrawler-sponsored report offers recovery advice for the travel industry with examples from Emirates, Etihad, Hilton, Korean Air, United, and Xiamen Airlines.  This report is written to help those working at airlines and in the travel industry sort through the issue of traveler confidence and how it can be restored. Individual airlines, hotels, vacation rentals,

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