News and Research

More than one-third of all airline business trips could disappear after COVID

December 2, 2020

A new report produced by IdeaWorksCompany and sponsored by CarTrawler predicts airline travel for business purposes will be permanently down at least 19% and as much as 36% compared to pre-pandemic levels, as a portion of trips are replaced by technology.  The Journey Ahead: How the Pandemic and Technology Will Change Airline Business Travel breaks down the reasons for business travel into seven categories, ranging from customer-focused activities such as “sales and securing clients” and “conventions and trade shows” to internally focused activities such as “intra-company meetings” and “technical support.” The report says the division between customer and internal purposes is 65% and 35%, respectively.

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