News and Research

Travel Industry

Transformation 2021: How Airlines and Travelers Will Adapt as the Pandemic Recedes – Report

Covid-19 testing and health passports will help boost traveler confidence, but a well-vaccinated world is the most certain way to restore air travel.  The IdeaWorksCompany 17-page analysis evaluates how airlines are affected by vaccines, Covid-19 testing, and health passports and how consumer perception of everyday threats likely plays a large role in the return of travel.  …

Transformation 2021: How Airlines and Travelers Will Adapt as the Pandemic Recedes – Report Read More »

Ben Baldanza and Jerry Scott Join IdeaWorksCompany – Press Release

Two highly respected business pioneers have joined IdeaWorks, the travel world’s leading ancillary revenue and loyalty marketing consultancy.  Ben Baldanza, former CEO of Spirit Airlines, helped inaugurate ultra-low-cost airline service in the United States. And human resources veteran Jerry Scott has been guiding businesses and public organizations on the path toward diversity and inclusion for more …

Ben Baldanza and Jerry Scott Join IdeaWorksCompany – Press Release Read More »

Loyalty programs still the biggest ancillary earner for most airlines

Wall Street Journal IdeaWorks priced award tickets at each airline’s 10 busiest domestic routes and found the highest average price among the six biggest U.S. airlines was 21,800 miles at American. In IdeaWorks’s 2019 survey, which covered May-October travel dates, American averaged 23,700 miles, or 9% more.  The gap at United was far wider: The survey …

Loyalty programs still the biggest ancillary earner for most airlines Read More »

Ancillary Revenue Provides Rare Good News for Airline Industry – Press Release

Sales from non-ticket sources in 2019 jumped 20% for the top 10 airlines, while 2020 results show a la carte rates are holding.  The 2020 edition of the CarTrawler Yearbook of Ancillary Revenue by IdeaWorksCompany is the largest ever, with 81 airlines disclosing results. By every measure, 2019 was a year of overwhelmingly good ancillary …

Ancillary Revenue Provides Rare Good News for Airline Industry – Press Release Read More »

Loyalty programs still the biggest ancillary earner for most airlines

PhocusWire The latest airline ancillary revenue study reveals that 76 carriers made almost $52.7 billion in extra revenue last year.  The CarTrawler Ancillary Revenue Yearbook, compiled by IdeaWorksCompany, highlights the top airlines according to total ancillary revenue and ancillary earnings as a percentage of total revenue. American Airlines took the top slot at $7.2 billion, followed by …

Loyalty programs still the biggest ancillary earner for most airlines Read More »

COVID-19 Survey of 25 Leading Airlines Identifies Global Use of Ten Strategies to Increase Traveler Confidence – Press Release

CarTrawler-sponsored research determines face masks required by almost all airlines, with widespread adoption of electrostatic disinfection, temperature checks, and distribution of hand sanitizer.  The world’s leading airlines are actively engaged in the process of boosting traveler confidence during the pandemic. The table (also available as a graphic) in this release displays the results of a …

COVID-19 Survey of 25 Leading Airlines Identifies Global Use of Ten Strategies to Increase Traveler Confidence – Press Release Read More »

Covid-19: IdeaWorks draws on airlines’ best practices to spur travel recovery

TR Business Travel IdeaWorks Company has released a complimentary 17-page report designed to encourage confidence in travel as a result of the current climate.  Sponsored by CarTrawler, the ‘Flight Plan 2020: Creating Traveler Confidence in the time of COVID’ report identifies 10 ways that airlines are assisting the recovery, with specific examples from the likes of …

Covid-19: IdeaWorks draws on airlines’ best practices to spur travel recovery Read More »

Flight Plan 2020: Creating Traveler Confidence in the Time of COVID – Report

This CarTrawler-sponsored report offers recovery advice for the travel industry with examples from Emirates, Etihad, Hilton, Korean Air, United, and Xiamen Airlines.  This report is written to help those working at airlines and in the travel industry sort through the issue of traveler confidence and how it can be restored. Individual airlines, hotels, vacation rentals, …

Flight Plan 2020: Creating Traveler Confidence in the Time of COVID – Report Read More »

10 Ways Airlines Encourage Travelers to Return by Creating Confidence in the Time of COVID – Press Release

Flight Plan 2020:  Creating Traveler Confidence in the Time of COVID was released today as a free 17-page report sponsored by CarTrawler and offers recovery advice for the travel industry with examples from Emirates, Etihad, Hilton, Korean Air, United, and Xiamen Airlines. The report is written to help those working at airlines and in the …

10 Ways Airlines Encourage Travelers to Return by Creating Confidence in the Time of COVID – Press Release Read More »

“Change Fees Will Become Even More Unpopular” is One of 8 Ways Travel Will Be Different a Few Months from Now – Press Release

The pandemic will affect the airline business for years to come, but travel will return because it is an essential element of being human. There are no “opportunities” during this time of trial but we can learn from past economic challenges and global events that have tested the travel industry. This report anticipates the changes …

“Change Fees Will Become Even More Unpopular” is One of 8 Ways Travel Will Be Different a Few Months from Now – Press Release Read More »

Scroll to Top