News and Research

Booking Path Magic Converts Consumers – Report

February 21, 2023

IdeaWorksCompany identifies examples from easyJet,, Jetstar, Ryanair, Singapore, and Wizz Air which reveal responsive retailing methods at websites.  Cashiers and clerks just take customer orders. True salespeople identify the individual needs of a customer, and do their best to provide a solution.  This is something the six airlines featured in the latest report sponsored by global travel tech provider CarTrawler already know.  The 12-page Booking Path Magic Converts Consumers report describes how the carriers in the report are enhancing the capabilities of the booking path by making them more responsive to consumers.

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